An order management system (OMS) is a comprehensive automated solution that automates enterprises to process sales orders from customer placement through delivery shipping.
It integrates customer information across various sales touchpoints to enable end-to-end visibility into customer status throughout the full workflow.
An OMS empowers businesses handle the end-to-end order workflow optimally, from the point a shopper enters an order to its complete delivery and potential return.
It streamlines stock management by order management system oms generating live visibility on stock levels and order history, empowering enterprises to optimize their shipping strategies and elevate client satisfaction.
An effective OMS synchronizes with other organizational systems like ecommerce platforms, inventory management systems, ERP software, and shipping carriers to power a order management system unified order fulfillment ecosystem from oms start to completion.